Frequently Asked Questions (FAQ)
1. What is Peanuts Clothes?
Peanuts Clothes is a clothing brand that offers a variety of stylish and comfortable apparel for all ages. Our mission is to provide high-quality clothing that combines fashion with functionality.
2. How can I place an order?
You can place an order by browsing our online store, selecting your desired items, and adding them to your cart. Once you’re ready, proceed to checkout and follow the instructions to complete your purchase.
3. What payment methods do you accept?
We accept various payment methods including credit cards, debit cards, and PayPal. All transactions are secure and encrypted for your safety.
4. What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please ensure that the items are in their original condition.
5. How long does shipping take?
Shipping times vary based on your location. Typically, orders are processed within 1-3 business days, and delivery can take anywhere from 3-7 business days depending on the shipping method selected.
6. Do you ship internationally?
Yes, we offer international shipping to select countries. Please check our shipping policy for more details on international orders.
7. How can I contact customer service?
You can reach our customer service team by emailing us at support@peanutsclothes.com or by using the contact form on our website. We aim to respond to all inquiries within 24 hours.
8. Do you have a size guide?
Yes, we provide a size guide on our website to help you choose the right size for your clothing. Please refer to the size chart available on each product page.
9. Can I track my order?
Yes, once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s status online.
10. Do you offer gift cards?
Yes, we offer gift cards that can be purchased directly from our website. They make the perfect gift for friends and family!